Last Updated: June 10, 2006
WE HAVE AND WILL PROSECUTE ANY VIOLATION OF OUR COPYRIGHT OR TRADEMARK, TO THE FULL EXTENT THE LAW ALLOWS.
Skin Culture USA and its website www.skincultureusa.com strives to offer its visitors the many advantages of Internet technology and to provide an interactive and personalized experience. We may use Personally Identifiable Information (your name, e-mail address, street address, telephone number) subject to the terms of this privacy policy. We will never sell, barter, or rent your email address to any unauthorized third party. Period.
How we gather information from users
When you create a new customer profile, we ask for your name, mailing address, and e-mail address. When you place an order through our Online Store, we ask for your credit card number and card expiration date. This allows us to process and fulfill your order and to notify you of your order status. Once an online order has been confirmed, credit card information is not reused.
We may use the information we collect to notify you periodically about important changes to the website, new Skin Culture USA products and services, and special offers that may be of interest to you. If you would rather not receive this information, please contact us at info@skincultureusa.com and we will remove you from our list.
Use of "Cookies"
Skin Culture USA uses cookies (small pieces of information that are stored by your web browser on your computers hard drive) to recall your e-mail address and other information stored in your customer profile. For example, our Online Store uses cookies to remember the contents of your shopping cart as you make your selections, and to recall your billing address. Our cookies do not contain any personal identifying information. Most browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features of our site.
What we do with the information we collect
Skin Culture USA will not provide your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include any personal identifying information.
No unsolicited e-mail - our opt-in policy: E-mail is only sent to you if you have specifically requested information by Registering, or where it is necessary to fulfil our other obligations. Firstly, we may contact you by e-mail if any further information is required from you after placing an order. Secondly, e-mail responses are naturally sent to you if make a specific enquire concerning a product or service that we offer. Finally, e-mails would be sent on an occasional basis (no more than once every two months), if you registered with skincultureusa.com
No unsolicited e-mails and details of e-mail addresses and other details are not supplied to third parties. If at any time you wish to unsubscribe please contact us by e-mail at info@skincultureusa.com.
Affiliated sites, linked sites, and advertisements
Skin Culture USA/www.skincultureusa.com expects its partners, advertisers and affiliates to respect the privacy of our users. Be aware, however, that third parties, including our partners, advertisers, affiliates and other content providers accessible through our site, may have their own privacy and data collection policies and practices. Skin Culture USA/www.skincultureusa.com is not responsible for the actions or policies of s third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page operated by a third party.
While on our site, our advertisers, promotional partners or other third parties may use cookies or other technology to attempt to identify some of your preferences or retrieve information about you. For example, some of our advertising is served by third parties and may include cookies that enable the advertiser to determine whether you have seen a particular advertisement before. Other features available on our site may offer services operated by third parties and may use cookies or other technology to gather information. Skin Culture USA/www.skincultureusa.com does not control the use of this technology by third parties or the resulting information, and is not responsible for any actions or policies of such third parties.
You should also be aware that if you voluntarily disclose Personally Identifiable Information on message boards or in chat areas, that information can be viewed publicly and can be collected and used by third parties without our knowledge and may result in unsolicited messages from other individuals or third parties. Such activities are beyond the control of Skin Culture and this policy.
Children
Skin Culture USA/www.skincultureusa.com does not knowingly collect or solicit Personally Identifiable Information from or about children under 13 except as permitted by law. If we discover we have received any information from a child under 13 in violation of this policy, we will delete that information immediately. If you believe Skin Culture USA/www.skincultureusa.com has any information from or about anyone under 13, please contact us at the address listed below.
Contacting Us
We can be reached by contacting:
Email: info@skincultureusa.com
Complaints
Complaints, questions or further suggestions of any nature relating to the site and/or products sold on the site are welcomed if skincultureusa.com is to provide you with the service we aim to achieve. As with all other enquires, we will seek to give an initial response - in the manner that you request (i.e. e-mail, verbal or written) - within 48 hours of our receipt of the complaint. It may be necessary for us to then take further time to fully and fairly investigate your communication. This initial response from us will therefore include an expected time of resolve and further updates will be made to the progress as necessary. Please use the contact information provided below to ensure our speediest response.
Skin Culture USA is a company of Universal Marketing Media, Inc., which distributes the products of Skin Culture International Ltd. Skin Culture International Ltd is not associated with Universal Marketing Media, Inc. in any other way than as a supplier.
Refund Policy
Please click on the Money Back Guarantee link at the bottom of this page to read our Refund Policy. |
